The Legal bit
This is the part that is normally written by the lawyers, so they are typically not that much fun. Hopefully, you'll find ours a little different and much more informative.
Now, this stuff is important. So please take a look and if you have any questions please get in touch with our DPO, at DPO@consultantslikeus.co.uk
Who are we?
In relation to Data Protection, We are the Data Controller (which means we are also the Processor) Sounds scary right?!... Don't worry, it just means we are responsible for collecting your Data and setting the rules of how it will be processed. Of course, we are committed to complying with the UK’s Data Protection Law and the General Data Protection Regulation (GDPR) for the protection of Personal Data, as well as the principles of data security in the configuration of our services, so you have nothing to worry about! But if you are concerned, we can be contacted at DPO@consultantslikeus.co.uk to answer all your questions on Data Protection.
What Data is being collected and processed?
The purpose for processing your personal information is to allow us to process your orders (why else would you give us your details?! 🙄) The lawful basis for the processing of this Personal Data is deemed to be in your ‘Legitimate Interests’, as we will only be able to complete the order if you provide the data we need. This data is;
First name(s), surname or company name (including representation as the case may be)
We will then process your details through our internal systems (that's the computer systems, not my internal organs. That would be strange!) to enable us to complete your order. We do use the third party system 'Stripe' to process your payment details, so at no point will your payment details be held by us. In addition we also utilise the system 'Kajabi' to deliver our training resources. These are established and internationally recognised businesses who have demonstrated their security and data protection credentials time and time again.
At this point it's also important to say that any email communications we send will comply with the Privacy and E-communications Regulation ("PECR" - Stop giggling at the back! 😅) But no direct marketing activity will be undertaken unless you have previously provided us with Consent to contact you.
How do we receive information about you?
We receive your Personal Information from different sources:
When you voluntarily provide us with your personal details when you contact us via web, email or phone.
From third-party providers, services and public registers (for example, Companies House).
Sharing of Data with other Data Controllers/Processors
We use Wix & Microsoft 365 cloud platforms. Neither have access to your personal information due to their own security policies & processes.
The data you share with us is only used by us. Should there be a need to discuss your personal data with a 3rd party then we will discuss and agree that with you beforehand.
As stated previously we use third-party providers to manage the course and resources we provide, and the payment process. Any questions about these, please do get in touch.
Under the General Data Protection Regulation and the Data Protection Act 2018, you have a number of rights, which you are free to exercise at any time. These rights are;
Right of Access by the Data Subject (Subject Access Request)
Right to rectification
Right to erasure (‘right to be forgotten’)
Right to restriction of processing
Notification obligation regarding rectification or erasure of personal data or restriction of processing
You have the right to access any personal information that I process about you and to request information about:
(Apparently, you also have the right to remain silent, but I think that's a different set of rights so let's move on).
Personal data we hold about you
Now this has nothing to do with all the 'dirt' that we hold on people 😂, it's just related to the information we mentioned above. That's all we hold... and of course, you were paying attention and read it right?! If you didn't, go back to the start... do not collect £200 and do not pass Go!.
But seriously (because this is the serious section) you can contact us directly - DPO@consultantslikeus.co.uk, and we'll tell you everything we have on you. There will be no charge for this 'Subject Access Request' but if you log multiple requests, or the request is seen as excessive in nature, then there may be nominal charge which we will request to cover the administration of your request.
How You Can Access And Update Your Information
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible. After all, there's not much point in our having your contact details if we can't contact you! So if you think it's wrong please get in touch and email me at this address - DPO@consultantslikeus.co.uk
Are you still reading this? Ok.... so you might like to know how long will the Data be stored for?
We will take steps to erase any Personal Data that is no longer necessary for the purposes for which it is collected or otherwise processed. We will only retain data in order to satisfy legal requirements, and will periodically check with you to ensure you're still happy for us to hold your data.
Right to Complain
You have a Right to Complain, and we exercise ours all the time! 🤣. But if you have a complaint about any aspect of Data Protection (related to our services please, not Data Protection in General - we can't be held responsible for the law!) or if you feel your privacy has been breached by us, we would like to hear from you.
To help us investigate and resolve your concerns as quickly as possible, please contact us directly at DPO@consultantslikeus.co.uk, (you should have memorised this address by now😁)
But if you are unhappy with our response to you, you have the right to complain to the Supervisory Authority, the Information Commissioner’s Office (ICO). You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/. They're lovely people, and we know they would tell you how they love this Privacy Notice (because I asked them, and they said they did! : ))
Are you STILL reading?! Ok... you've got stamina, but pay attention, here comes the techy bit ...
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website (www.AboutCookies.org) which offers guidance for all modern browsers.
The Site uses the following types of cookies:
'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
'third-party cookies' which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
We use these to provide you the best user experience (and not be too intrusive by tracking you excessively).
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.AboutCookies.org.
Note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Links to other Third-party websites
Please note that this Privacy Notice only applies to me and I am not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control these websites, you are responsible for reviewing and abiding by the Privacy Policies of those third-party sites to ensure they comply with the applicable Data Protection Regulations.
Security Precautions In Place To Protect The Loss, Misuse Or Alteration Of Your Information
Everyone should take precautions... We're sure you do! But what about with your most private bits? Your email address etc?! (Come on, please, keep it clean!) Remember that non-sensitive details (your email address etc.) are transmitted over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we will make our best effort to ensure its security on our systems. If you wish to know more about our security arrangements please contact us directly and we'll provide more details.
Well done ... you made it to the end of the Notice! But remember that due to any further development of my website, changes to Government Regulations or the implementation of new technologies, this Notice will be reviewed, and may change, from time to time. So you'll have to come back and read it again (sorry!) Because we reserve the right to change this Data Protection information at any time with effect for the future.
The revised Notice will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We, therefore, recommend you read the current Data Protection information again from time to time.
How to contact us
If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at DPO@consultantslikeus.co.uk
Thanks for reading... you've been awesome. We're off to eat some cookies ... Don't know why, but something made us hungry!
Last Modified 10th July 2023